Privacy Policy

ClawNode (hereinafter referred to as “the Platform”) is committed to protecting your personal privacy. This privacy policy explains how we collect, use, store, and protect your personal information.

We collect the following types of information:

Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, update your profile, or use the interactive features of our services. This information may include:

• Account Information: Your name, email address, password, and any other information you choose to provide.
• Profile Information: Information you choose to add to your profile, such as a profile picture or biography.
• Payment Information: We may collect payment and card information if you subscribe to a paid service.
• Communications: If you contact us directly, we may receive additional information about you.

Information We Collect Automatically

When you use our Services, we automatically collect information about you, including:

• Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
• Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and unique device identifiers.
• Usage Information: We collect information about your use of our Services, such as which features you use and how you interact with the Services.

Information We Collect from Other Sources

We may receive information about you from other sources, including from other users and third parties, and combine that with information we collect through our Services. For example:

• Social Media Services: If you create or log into your account through a social media service, we will have access to certain information from that service, such as your name and account information, in accordance with the authorization procedures determined by such social media service.
• Third-Party Services: We may obtain information about you from third-party services, such as advertising partners and data analytics providers.
• Other Users: Other users of our Services may provide us with information about you, such as if they refer you to our Services.
• Publicly Available Sources: We may collect information from publicly available sources.

We use the information we collect to:

• Provide, maintain, and improve our Services;
• Process transactions and send you related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests, and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards, and events offered by OpenClaw and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage, and activities in connection with our Services;
• Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests.

We take the security of your data very seriously. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The security measures we have in place include:

• Encryption: All data, both at rest and in transit, is encrypted using industry-standard encryption protocols (TLS 1.2/1.3, AES-256).
• Data Isolation: Each customer's data is logically separated to prevent any data leakage between accounts. Your data is yours and yours alone.
• Intranet Isolation: Our internal network is isolated from the public internet to protect against unauthorized access. All internal services communicate over a private network.
• Secure Transport: All communication between you and our servers is encrypted using Transport Layer Security (TLS).
• Access Control: We implement strict access controls to ensure that only authorized personnel have access to your data. Access is granted on a need-to-know basis and is regularly reviewed.

We are committed to continuously improving our security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We do not share your personal information with third parties except in the following circumstances or as otherwise described in this Privacy Policy:

• With Your Consent: We may share your information in other circumstances with your consent.
• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal Requirements: We may disclose your information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request.
• To Protect Our Rights: We may share your information if we believe it is necessary to protect the rights, property, and safety of OpenClaw, our users, or the public.

Our Services may allow you to connect to third-party services, such as social media platforms. When you do so, we may share information with these third parties, and they may share information with us. The third-party services you can connect to include:

• Google
• Facebook
• GitHub

We encourage you to review the privacy policies of these third-party services before connecting to or using their services.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

• Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
• We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
• No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

You have certain rights regarding your personal data. These include the right to:

• Right of Access: You have the right to access the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request that we delete your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data at any time.

To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe.

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We also use tracking technologies to collect and track information and to improve and analyze our Service. These technologies may include beacons, tags, and scripts.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

If you have any questions about this Privacy Policy, you can contact us:

• By visiting this page on our website: clawnode.cc
• By submitting a support ticket in the client area

We will make every effort to respond to your inquiry within 48 hours.